LOYALTY PAYS!

As a thank you from us, we have introduced our new loyalty scheme!

Here's How it Works

How do I sign up to the Loyalty Scheme?

Joining our Loyalty Scheme couldn't be easier. All you need to do is open an online account and make your first purchase. You'll start earning straight away.

I'm already a Dae Ha customer. Will i be able to earn points too or is it just for new customers?

It's because of customers like you that we've devised the Dae Ha Loyalty Scheme as a thank you. You don't need to do anything, as we've made sure you will earn points on your future orders. Chances are you might already have a few saved up!

Is there a minimum spend in order to earn points?

No. Whatever amount you spend, you'll earn points.

How will i know how many points I've earned when i make a purchase?

When you check out, you'll be able to see how many points you've earned in the order summary.

How long will it take for the points to hit my account?

Your points will be allocated to your account 7 days after your purchase. If you haven't received your points by then, please contact our customer service team who will be more than happy to help you.

How long do I have to spend my Rewards?

You have 120 days to convert your points to your E-Wallet and 60 days to spend your rewards.

Where can I see how many points I've earned?

Just sign into your customer account and click on the section entitled My Points. You'll be able to check your balance there.

How do I redeem my Reward Points?

Just log into your account and select My Points where you'll be directed to convert your points to your E-Wallet.

What happens if I return an item for a refund and I've used my rewards to pay for it?

Our standard returns policy continues to apply for E-Wallet Purchases. If you've used your rewards for partial payment, the amount used will be credited back to you E-Wallet. We'll refund the remaining amount to the method of payment you used. If you've used your rewards for full payments, the total amount will be refunded back to your E-Wallet.

Will I be able to keep the points I've earned if I send my purchases back for a refund?

Unfortunately not. Points are awards only for retained purchases and will be removed from your account if they have been applied.